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Product Return Information
Important:
Transporting hazardous materials without a permit is a violation of federal law.
Heathrow Scientific
LLC will not accept any product return that is not appropriately
®
cleaned and decontaminated. In the unlikely event of damage to the unit necessitates
return, contact Heathrow Scientific
LLC and obtain return authorization before sending
®
your product for service.
Warranty
IN NO EVENT WILL HEATHROW SCIENTIFIC
LLC'S OBLIGATION UNDER THIS
®
WARRANTY EXCEED THE PRICE OF THE PRODUCT.
Limited Warranty
Heathrow Scientific
LLC warrants that Vortexer will be free from defects in workmanship
®
and material for 5 years from the date of purchase.
If you believe that there is a defect in the product, you must, during the warranty period,
notify Heathrow Scientific
LLC, provide proof of purchase, and return the product
®
to Heathrow Scientific
LLC with a Return Authorization form. To obtain a Return
®
Authorization form, please call 1-847-816-5070.
If Heathrow Scientific
LLC is properly notified and, after inspection, confirms that there is a
®
defect and the warranty period has not expired, Heathrow Scientific
LLC will repair, modify,
®
or replace the product, at its sole option, at no charge.
OTHER THAN THIS LIMITED WARRANTY, HEATHROW SCIENTIFIC
LLC MAKES
®
NO WARRANTIES, EXPRESS OR IMPLIED, WITH RESPECT TO THE QUALITY OR
PERFORMANCE OF THE PRODUCT, INCLUDING BUT NOT LIMITED TO THE IMPLIED
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR PARTICULAR PURPOSE WHICH
ARE HEREBY DISCLAIMED AND EXCLUDED. HEATHROW SCIENTIFIC
LLC WILL IN
®
NO EVENT BE LIABLE FOR ANY LOSS OF USE, LOSS OF PROFITS, CONSEQUENTIAL,
SPECIAL, EXEMPLARY OR PUNITIVE DAMAGES.
THIS WARRANTY DOES NOT COVER:
ANY DEFECT OR DAMAGE CAUSED BY IMPROPER OR UNREASONABLE USE OF THE
PRODUCT. (HEATHROW SCIENTIFIC
LLC VORTEXER IS DESIGNED FOR USE ONLY
®
BY TRAINED LABORATORY TECHNICIANS. USE BY ANYONE ELSE WILL VOID THIS
WARRANTY.)
ANY PRODUCT THAT HAS BEEN, IN HEATHROW SCIENTIFIC
LLC'S SOLE JUDGEMENT,
®
TAMPERED WITH, ALTERED, OR REPAIRED BY ANYONE OTHER THAN HEATHROW
SCIENTIFIC
LLC.
®
ANY PRODUCT THAT IS INOPERATIVE BECAUSE OF: (a) WEAR OCCASIONED BY USE,
(b) NEGLIGENCE, (c) ACCIDENT, (d) INCORRECT MAINTENANCE, OR (e) USE UNDER
ABNORMAL CONDITIONS OF TEMPERATURE, DIRT OR CORROSION, OR USE WITH
ABRASIVE OR CORROSIVE MATERIALS.
ACCESSORY PARTS, SUCH AS RUBBER AND PLASTIC PARTS THAT ARE DAMAGED BY
LIQUIDS OR MISUSE.
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