Warranty
4.
Elvie Pump is backed by a limited manufacturer's warranty against any defects in materials and/or
workmanship: the Hub for two (2) years and the washable components for 90 days from the date
of original purchase. Defects discovered within the warranty period should be reported to Chiaro
Technology Limited, "Chiaro".
This warranty is provided free of charge and is separate to any rights provided under consumer laws
or regulations in the country of purchase. It does not exclude, limit or affect any consumer rights or
legal claims arising from national laws on the sale of consumer products. This warranty is governed
by and constructed under the laws in which the product purchase took place.
Chiaro reserves the right to a period of investigation to establish the cause of the defect and may
exercise its discretion in determining whether or not to replace free of charge.
This warranty does not cover cosmetic deterioration or damage caused by general wear and tear,
physical or natural destruction, accident, misuse, neglect or other external causes. Any attempt to
take the Hub apart will invalidate this warranty.
The warranty does not cover purchases from non-authorized resellers.
Any warranty claims must be supported with reasonable evidence, including proof of date of
purchase, alongside these warranty conditions. Chiaro must be notified of any defects. We will then
provide you with a Return Merchandise Authorization number, which must be displayed on the
outside packaging. In the event that Chiaro decides to provide a replacement, any replacement will
not extend the life of this warranty.
This is a single-user product. Use by more than one person may present a health risk and voids
the warranty.
Please keep your proof of purchase in the event that you need to contact customer care.
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