Troubleshooting - K2 Pumps ASP00001K El Manual Del Propietario

TROUBLESHOOTING

Problem
No water is pumped
Pump operates at less than full
capacity
Pump operates continuously
doesn't shut off.
For Professional Technical Support call 1-844-242-2475
Possible Cause
1. No supply water
2. Automatic Valve doesn't open
3. Float sunk or stuck
4. Ejector is plugged
5. Inlet screen is plugged
6. Water level has dropped below inlet
screen level
7. Primary sump pump check
8. Discharge line plugged
9. Pump is trying to exceed rated lift
10. Water supply is below 40 PSI
11. Water Supply is a well system
1. Supply water flow is restricted
2. Pump suction or pump's ejector
partially plugged
3. No primary pump check valve
4. Primary pump's check valve leaks
5. Discharge line partly plugged
1. Automatic valve sticking open
2. Float is stuck in "ON" position
3. Rod stops are incorrectly set
Corrective Action
1. Open supply valve
2. Check valve operation manually,
replace valve
3. Check float for free action,
obstructions
4. Clean ejector
5. Clean inlet screen
6. Adjust the float rod stops to shut
off pump before water has
dropped below screen level.
7. Install or clean check valve in
primary pump discharge
8. Inspect and clean all pipes in
system
9. Reduce height of discharge (see
"Performance Chart" page 2). DO
NOT try to exceed lift heights
shown
10. Install a larger pipe (3/4" or 1")
from city water supply
11. Pump requires continuous
pressure to operate - it will not
operate if supply is from a well
pump
1. Open supply valve completely,
make sure automatic valve is fully
open and operating correctly
2. Clean as needed
3. Install a check valve in primary
pump's discharge
4. Replace primary pump's check
valve
5. Clean out pipe
1. Manually check operation of
automatic valve
2. Clear obstructions
3. Adjust position of rod stops on the
float rod to allow correct valve
operation.
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