T
C
ROUBLESHOOTING
HART
Troubleshooting Chart
Before calling for assistance, determine the symptoms and follow suggested solutions.
A
UDIO
Noisy Audio
Normal Audio
Color shift in picture
Noisy Audio
No Audio
Noisy Audio
No Video with Snow
No Audio
No Video / No PIP
Digitalization of image
Audio Break up
Picture shifts slightly (horizontally)
when turned on, changing channels or
Normal Audio
within a duration of two (2) hours of
Normal Audio
32
V
IDEO
Adjust Antenna Location and Connection.
Snowy Video
Adjust Antenna Location and Connection.
Check Antenna Lead-in Wire.
Adjust Convergence (refer to pages 26 and 27).
Multiple Image /
Move television from Electrical Appliances, Lights,
Vehicles and Medical Equipment.
Interference
Increase Volume.
Check Mute.
Check television SPEAKERS on/off. (refer to pages 20 and 21)
Change Channel.
Normal Video
Set TV or Cable Mode Properly.
Check Antenna Cables.
Check Power Cord is Plugged into Active Outlet.
Adjust Brightness and Audio Controls.
?
Change Channel.
Check Cable Connections.
Program the Remote Control Again.
Check Second Video Source Operation.
Poor ATSC signal strength. Re-orient the ATSC antenna.
Re-orient the ATSC antenna.
Check signal meter (refer to page 25). If the signal is weak, add a signal
booster to boost the signal strength.
Image freeze up
This is a normal condition to prevent image burn-in. This feature can be
turned off. However, turning off this feature may result in image retention on
screen. (refer pg. 26)
viewing.
Adjust Color Settings.
Change Channel.
No Color
Solutions