Error Message
Jam Document
Transport Sensor 2
3-10
Possible Cause
1. There is a sheet of
paper blocking the
second Document
Transport Sensor
(third sensor from
the left).
2. The Document
Transport Sensor 2
and/or its Reflector
may be dirty.
3. The Side Guide may
be adjusted too tight
for the paper, cover
stock, or tab stock.
Figure 3-4: Punch-Generated Error Messages
Resolution
1. Lift up the Document
Transport Track Ball
assembly and remove the
paper.
2. Clean the Document
Transport Sensor 2 and
reflector, using Isopropyl
alcohol and a clean, lint-
free cloth. If the problem
persists, call your GBC or
Xerox Service
Representative.
3. Ensure that the Side Guide
is not too tight. Perform
the adjustment in Chapter
2 (Setting the Side Guide).
If the problem persists, call
your GBC or Xerox
Service Representative.
4. Press Stop/Reset
button to clear error
message. Follow printer
jam clearance procedure
and resume the job.
Troubleshooting