SPECIFICATIONS
Attention: Do not return this product to the store. For questions on operation, assembly or
parts, please contact us at www.greenwayhp.com or 1-866-253-0447.
Frequently Asked Questions
Q: Why do I get a plastic taste from my dispenser?
A: As with most new appliances such as coffee makers and kettles, there is often a plastic
taste upon initial start-up of the unit. To remove this taste, simply follow the cleaning
instructions outlined in Cleaning the Reservoirs.
Q: What is the spike that goes into the bottle?
A: Vitapur® water dispensers feature a "piercing valve" as part of the bottle support collar,
providing added convenience for water bottle installation. Depending on the water bottle
supplier, some water bottles incorporate a self-piercing membrane in the bottle cap for
this specific purpose (ask your water bottle supplier if your water bottle incorporates this
feature). If your water bottle does not incorporate this feature, the entire bottle cap must
then be removed to eliminate possible damage to the piercing valve.