Troubleshooting Tips... Before you schedule service
Save time and money! Review the charts on the following pages first and you may not need to schedule service.
Problem
Oven will not start
Control panel
lighted, yet oven will
not start
CONTROL LOCKED
appears on display
HOT appears on
display
49-7000065 Rev. 0
Possible Causes
A fuse in your home may be blown or
the circuit breaker tripped.
Power surge.
Plug not fully inserted into wall outlet.
Door not securely closed.
Door not securely closed.
START button not pressed after
entering cooking selection.
Another selection entered already
in oven and OFF/CLEAR button not
pressed to cancel it.
Cooking time not entered after
pressing TIME COOK.
OFF/CLEAR was pressed
accidentally.
Food weight not entered after
selecting AUTO DEFROST.
Food type not entered after pressing
COOK.
The control has been locked.
The temperature inside the oven is
greater than 200°F.
One of the sensor cooking pads was
pressed when the temperature inside
the oven was greater than 200°F.
What To Do
Replace fuse or reset circuit breaker.
Unplug the microwave oven, then plug it back in.
Make sure the 3-prong plug on the oven is fully
inserted into wall outlet.
Open the door and close securely.
Open the door and close securely.
Press START.
Press OFF/CLEAR.
Make sure you have entered cooking time after
pressing TIME COOK.
Reset cooking program and press START.
Make sure you have entered food weight after
selecting AUTO DEFROST.
Make sure you have entered a food type.
Press and hold OFF/CLEAR for about 3 seconds
to unlock the control.
This is normal.
These features will not operate when the oven is
hot.
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