Warranty On Southwire Contractor Equipment cont.
1. All warranty claims must be approved by Southwire's Tools &
Assembled Products Warranty Department prior to return of
product. If Southwire determines that a product is defective,
Southwire will, at its option, repair or replace defective products or
defective product components, free of charge.
2. Upon approval, Southwire will issue a Product Return Authorization
Form which will include instructions on how and where to return the
product. The product serial number and the original date of
delivery must be set forth on the Product Return Authorization
Form.
3. Southwire will cover standard freight charges (FedEx Ground rate)
incurred in connection with products that Southwire ultimately
determines to be defective.
4. All defective components and defective products that Southwire
replaces under these Warranties will become Southwire's property
and will be retained by Southwire.
Repairing Your Product When it is Out of Warranty
Southwire is happy to provide information about where a purchaser
can send a product for repair at consumers' own expense, please
contact 1.855.SW.tools or visit www.southwiretools.com/tools/home.-
do for more information about servicing for Southwire Products.
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