TROUBLESHOOTING
Symptoms
Is there a power interruption?
There is no
refrigeration or
If the power plug unplugged
freezing.
from the outlet?
Is the fridge or freezer
temperature set to its warmest
setting?
Is the appliance in direct
sunlight, or is it near a heat
generating object such as
cooking oven or heater?
There is poor
Did you store hot food without
refrigeration or
cooling it first?
freezing.
Did you put in too much food?
Are the appliance doors
completely closed?
Is there enough space around
the appliance?
Is the fridge or freezer
temperature set to 'Warm'?
Did you put in food with a
The appliance
strong smell?
contains a bad
smell.
Vegetables or fruit may have
spoiled in the drawer?
The inside lamp
Does the inside lamp in the
in the appliance
appliance turn off?
does not turn on.
Is the appliance leaning
forward?
Were the shelves properly
The appliance
assembled?
door is not
closed tightly.
Did you close the door with
excessive force?
30
Reason
Solution
• Check the power of other appliances.
• Plug the power plug in the outlet properly.
• Set the fridge or freezer temperature to
'Medium'.
• Check the installation area and reinstall it
away from heat generating objects.
• Cool the hot food first before putting it in
the fridge or freezer compartment.
• Maintain an appropriate space between
food.
• Completely close the door and make sure
that stored food is not obstructing in the
door.
• Adjust the installation position to make
enough space around the appliance.
• Set the fridge or freezer temperature to
'Medium'.
• Store foods with strong smells in a sealed
containers.
• Throw away rotten vegetables and clean
the vegetable drawer. Do not store
vegetables too long in the vegetable
drawer.
• It is not possible for customers to replace
the inside lamp in the appliance as they
are not serviceable. If the inside lamp
does not turn on, please contact the LG
Electronics customer information centre.
• Adjust the front feet to raise the front side
slightly.
• Refit the shelves if needed.
• If you apply too much force or speed
when closing the door, it may remain
briefly open before closing. Make sure
that you do not slam the door closed.
Close without force.
EN