Monogram ZHU36RSPSS Manual Del Propietário página 23

TROUBLESHOOTING
Problem
Precision Cooking button
beeps error tone when
pressed one time
Probe actual temperature
is not stable while charger
is inserted
My sous vide probe
JXSOUSV1 won't pair
My precision probe is not
accurately maintaining low
temperatures
Pan won't pair or activate
when tapping handle
Experiencing performance
or minor technical issues
including seeing 20F or
100F as set temperature
The unit cancelled my
precision cooking mode
49-2000868 Rev. 0
Possible Causes
There is no precision cooking device paired,
so you are unable to start a precision cooking
mode.
Electrical noise is impacting the signal.
Existing precision probes are not compatible
with new precision features.
The pot size, pot set-up, and/or burner size
you are using may be unsuitable to hold low
temperatures.
Tapping force is too light.
Battery in pan is low or dead.
Using different pan hardware.
Old unit or pan software.
Battery in device is low or dead.
Old unit or pan software.
Your precision cooking device has gone out of
range.
Your precision cooking device had a
computation malfunction.
The unit lost communication with your precision
cooking device.
Some cooking techniques and set
temperatures in combination may trigger a fault
in the temperature sensing algorithm.
What To Do
Connect a precision cooking device.
Probe should be charged before cooking. Do not
leave probe plugged in while cooking.
Connect a model compatible precision probe.
Remove the lid, use a larger diameter pot, or
use a smaller burner. Please keep your unit
connected and install upcoming updates to improve
performance.
Double tap the pan with firm taps (or knock) on the
black plastic endcap.
Replace AAA battery, installing with positive end out
of handle.
Check that your pan has a black endcap that
unscrews from the end of the handle. Pans with an
oval module reading "Hestan Cue
with Café appliances.
Connect your unit to the SmartHQ app and update
unit software. Connect your unit and pan to the
Hestan Smart Cooking app and update pan
software.
Replace AAA battery in pan, or charge probe.
Connect your unit to the SmartHQ app and update
unit software. Connect your unit and pan to the
Hestan Smart Cooking app and update pan
software.
This could indicate a problem with the device. If
the problem persists, please contact the device
manufacturer.
This could indicate a problem with the device or
the unit. If the problem persists, please contact the
device or unit manufacturer.
Re-start the precision cooking mode and if problem
persists under the same conditions but is not
consistent in other use cases, contact the unit
manufacturer.
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