Pinnacle Studio Deluxe Guía De Instalación Rápida página 18

SECTION 8: TROUBLESHOOTING AND TECHNICAL SUPPORT
Before you begin troubleshooting, make sure of the following:
1. You have all current Operating System updates for Windows. If not, go
to http://windowsupdate.microsoft.com/default.htm
and download them.
2. All other installed hardware is functioning normally with the latest
drivers, and is not flagged in Device Manager (Start > Settings >
Control Panel > System > Device Manager). If any devices are flagged,
you should resolve these issues before starting installation.
INSTALLATION
Problem: Images are missing from the recording, or the video is jerky.
Possible cause: Your hard disk's transfer speed is too low.
Solution
When working with some UDMA hard disks, the playback may
"jump" when file is played back at higher data rates. This can be
traced back to the fact that the hard disk carries out a recalibration
while reading the file, thus interrupting playback.
This problem is not caused by Studio, but is the result of the manner in
which the hard disk operates and interacts with other system
components.
There are several solutions you can use to increase the speed of your
hard disk:
1. Enable DMA for your hard disk (see the next section for
instructions).
2. End task on background applications.
Before opening your Studio product, hold down the Ctrl and Alt
keys on the keyboard, then hit Delete. This will open the Close
Program window. Click on the individual applications listed in
the Close Program window and select End Task. Do this for all
applications listed in Close Programs EXCEPT Explorer and
Systray.
Studio Deluxe
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