Pinnacle Studio Deluxe Guía De Instalación Rápida página 21

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capture". If you do not get relevant solutions, try rephrasing your
question. For example, instead of entering "I get an error", try "I
get an error that states that my data rate is below 4000 kbs when I
capture".
You can also select a Category from the pull down list to see
questions/issues grouped together. For example, if you have a
question about installing the hardware or software, choose the
Category "Setup, Install and Configuration Issues" to see the top
10 installation questions. The categories follow the main features
of Studio 8, Capture, Edit, Make and Output, along with some
other general categories.
Discussion Forum.
3.
registered to use this FREE service. Search Pinnacle Systems'
online Discussion Forum to see if someone has already
encountered your question. Post your question on the Discussion
Forum and get help from Pinnacle Systems and other users. This
forum is also searchable so you can—for example—type in
"dropping frames and discussions with solutions on this topic will
be displayed.
Once you post to the Discussion Forum, you can get an email
notification when someone has replied to your question. To get
email notification, after you post your question, simply click on
the Email button in the upper right hand corner of the Discussion
Forum browser window, then click OK.
Email Support.
4.
questions using our website, Pinnacle Systems also offers
troubleshooting and technical support by email. Email is usually
responded to within 48 hours (excluding weekends and holidays).
Use the Ask a Question section of the support web site to submit
an email. Before the email is submitted, 5 suggested solutions to
your issue will be presented to you. Please review them. Over 70%
of customer that begin to submit their question, find their answer
in these suggested solutions.
There are nearly 100,000 users that have
If you are unable to find answers to your
Quick Install Guide
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