Troubleshooting Your Multi-Touch Chassis Display; Error Messages - 3M Multi-Touch C2167PW Guia Del Usuario

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CHAPTER 2
Troubleshooting Your Multi-Touch Chassis
Display
If you are experiencing trouble with the LCD display, refer to the following. If the
problem persists, please refer to the 3M Touch Systems website at www.3m.com/touch.
No image appears on screen.

Check that all the I/O and power connectors are correctly and securely connected as
described in the "Installation" section.

Make sure the connector pins are not crooked or broken.
Partial image or incorrectly displayed image.

Check to see if the resolution of your computer is higher than that of the LCD
display.

Reconfigure the resolution of your computer to make it less than or equal to
1920 x 1080 recommended resolution.
Image has vertical flickering line bars.

Use "Fine" to make an adjustment.

Check and reconfigure the display mode of the vertical refresh rate of your graphic
card to make it compatible with the LCD display.
Image is unstable and flickering

Use "Fine" to make an adjustment.
Image is scrolling

Check and make sure the VGA/DVI signal cable (or adapter) is securely connected.

Check and reconfigure the display mode of the vertical refresh rate of your graphics
card to make it compatible with the LCD display.
Vague image (characters and graphics)

Use "Fine" to make an adjustment. If this problem still persists, use "Horizontal size"
to make an adjustment.

Error Messages

If you see error messages on your LCD screen, this means that the LCD display cannot
receive a clean signal from the computer graphics card. Below are the basic error
messages.
Pressing Menu will pull up the On Screen Display (OSD) menus to control the Picture,
Color, Display, OSD Settings, and Setup.
Please refer to the 3M Touch Systems website at
information.
3M Touch Systems, Inc. Proprietary Information –
3M™ Multi-Touch Display User Guide
www.3m.com/touch for additional
TSD-44310 REV C