103
Trouble
Possible causes
The machine is not getting power
No message is displayed
The service door is open
The automatic coffee brewing
BREW UNIT MISS.
does not start
BREW UNIT BLOCK.
WATERTANK EMPTY
COF. BEANS EMPTY
The automatic coffee brewing
DREGDRAWER MISS.
does not start
GRINDER BLOCKED
Water is dispensed instead of
Pre-ground coffee selection button
has been pressed, but the relevant
coffee
container is empty
Steam and hot water are not
The steam/hot water spout hole
is clogged
dispensed
Coffee is dispensed too quickly
Grinding too coarse
Coffee is dispensed too slowly
Grinding too fine
The central unit filter is clogged
Coffee is not hot enough
The cup has not been preheated
Coffee is not creamy enough
The coffee blend is not suitable
or is not fresh. Grinding is not
correct (too fine or too coarse)
The machine coffee brewing is
Descaling the machine
reduced, it takes longer to heat
and the dispensing is not
sufficient
The central unit cannot be
The central unit has not been
removed
correctly positioned
TROUBLESHOOTING
Solution
Turn the main switch on, check
plug and fuse
Close the service door is
Properly fit and lock the central
unit
Clean the central unit (see page
98)
Fill with water or coffee beans
and restart the cycle
Fit the coffee grounds container
properly
Service the coffee grinder (see
page 98)
Fill one measuring spoon of
pre-ground coffee
Clear the hole with the aid of a
thin needle
Adjust the grinder on a finer
grinding, e.g. from 5 to 3
Adjust the grinder on a coarser
grinding, e.g. from 5 to 7
Clean the filter
Heat the cup on the heating
plate
Try another coffee blend
Descale the machine, as
described at page 99
Switch the machine on, close
the service door, fit the coffee
grounds container and wait until
the machine resets.