Troubleshooting
Problem
Steam is coming
out of the vent.
A burning or oily
odor is coming
from the vent.
Strong odor.
Fan noise.
The oven racks
are difficult to
slide.
The oven door is
locked.
82
English
NW9000K_MOD_DOB30M977S_DG68-00920A-02_EN+MES+CFR.indb 82
Possible cause
When using the convection
feature, it is normal to see steam
coming out of the oven vent.
As the number of racks or
amount of food being cooked
increases, the amount of visible
steam will increase.
This is normal for a new oven
and will disappear in time.
An odor coming from the
insulation around the inside of
the oven is normal for the first
few times the oven is used.
A convection fan may
automatically turn on and off.
The shiny, silver-colored racks
were cleaned in a self-cleaning
cycle.
The circuit breaker has been
tripped or there was a power
failure while the oven door was
locked.
Solution
This is normal operation and not
a system failure.
Use the oven as usual.
To speed the process, set a self-
cleaning cycle for a minimum of
3 hours.
See the Self clean section on page
52-53.
Operate the oven empty on the
bake setting at 400 °F for 1 hour.
This is not a system failure but
normal operation.
Apply a small amount of
vegetable oil to a paper towel,
and then wipe the edges of the
oven racks with the paper towel.
Activate Control Lockout, and
then unlock the control. See the
Control Lockout section on page
23.
2019-04-23
6:03:08