Troubleshooting - Suntec Wellness Klimatronic AirCare 1000 VirusEx H14 Ion Manual De Instrucciones

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After switching on, the appliance will automatically run at the lowest air speed. Please press the "On/Off"
button again to adjust the air speed. You can choose between low, medium and high air speed; for each
level, the corresponding indicators light up on the display.
•
To activate the ionizer function, please press the corresponding button
Pressing this key again will deactivate the ionizer function.
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Aroma function: Please remove the cover of the aroma box, take it out of the unit and add essential
oils. Please put the aroma box back into the device and close the cover.
Cleaning
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Please remove the appliance from the power supply before every cleaning and every transport and
never immerse the appliance and its electrical components under water to avoid electric shock.
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Please use a damp, soft cloth to clean the outer surfaces and a dry cloth to dry off.
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Please do not use any aggressive and chemical cleaning agents or abrasive cleaning agents such as
steel wool.
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Filter replacement: When the filter needs to be changed, the reminder light on the display will light up.
Please disconnect the unit from the power supply and replace the filter. After changing the filter, press
the filter change button for 3 seconds to turn off the reminder light. Please note that the device cannot
be switched on until the filter cover is closed. Please do not operate the device without the filter.
You can buy replacement filters of the brand SUNTEC from your dealer:
o Article no.: 16189
o Article name: H14 replacement filter for AirCare 1000 VirusEx H14 Ioniser

Troubleshooting

Problem
device does not start
unpleasant smell from
the air outlet
weakened performance
air doesn't come out of
the air outlet
In case of complaint
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You can claim the device within 24 months from date of purchase (receipt).
•
A free replacement or repair will be excluded from prior improper product handling.
•
Defects in wear parts, consumables, as well as cleaning, maintenance or replacement of said parts are
therefore with costs.
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If you want to make a complaint, please bring the entire device in its original packaging and with proof of
purchase to your dealer. For a timely and convenient service register, visit our website www.suntec-
wellness.de and learn more.
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Without a proof of purchase, generally there will be no repair or replacement.
•
In the event that the complaint case is analogous to our terms of service, all defects of the device or its
accessories due to material or manufacturing defects will be eliminated by repair or, at our discretion,
replacing the unit.
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The damage of accessories does not automatically lead to a free exchange of the whole device. In
these cases, please contact your dealer. Glass breakage, or breakage of plastic parts are always to
charge.
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The dealer or repair service can perform the repair after the expiration of warranty against charge
Possible cause
- no power supply available
-this is normal during the very first
operation
- filter is soiled
- the room air is too dry
- there is not enough space around the
unit
- the air outlet is blocked
- the packaging has not been removed
from the filter
on the control panel.
Solution
- enable power supply
- remove and reinsert the power plug
- after a short time, the smell disappears
by itself
- change the filter
- increase humidity in the room
- change the location of the device or
remove obstacles
- remove foreign subjects
- remove the packaging
.