Trouble shooting
m
Warning – Risk of electric shock!
T r o u b l e s h o o t i n g
Incorrect repairs are dangerous. Repairs may only be
carried out by one of our trained after-sales engineers.
If the appliance is faulty, unplug the mains plug or
switch off the fuse in the fuse box. Contact the after-
sales service.
Disruption
The appliance is not working
The appliance is not working and the illu-
minated ring behind the control knob is
flashing orange and white alternately
The appliance does not heat up when it
is switched on.
All of the illuminated rings behind the
control knobs light up white for
10 seconds after switch-on. Then the
illuminated ring around the active con-
trol knob lights up orange.
The appliance does not heat up when it
is switched on.
The illuminated ring behind the control
knob is flashing yellow and magenta
alternately.
The appliance switches off while operat-
ing.
The illuminated ring behind the control
knob is flashing orange and white alter-
nately.
The appliance switches off while operat-
ing.
The illuminated ring behind the control
knob is flashing orange and white alter-
nately.
--------
Faults often have simple explanations. Please read the
information in the table before calling the after-sales
service.
Possible cause
The plug is not plugged into the
mains
The fuse/circuit breaker is faulty Check in the fuse box to make sure that the
Power failure
Power failure
Demo mode is activated
Electronics fault
Safety switch-off function:
The controls on the appliance
have not been used for a long
time.
Domestic power failure:
Following a power failure, the
appliance remains switched off
for safety reasons.
Solution
Connect the appliance to the electricity supply
fuse/circuit breaker for the appliance is in work-
ing order
Check whether other kitchen appliances are
working
Check whether other kitchen appliances are
working
Deactivate demo mode.~
on page 14
Turn all control knobs to 0 and disconnect the
appliance from the mains power supply for one
minute (switch off the circuit breaker or pull out
the plug).
Reconnect the appliance. The illuminated rings
around the control knobs light up green for a
few seconds and then turn yellow. Wait until the
illuminated rings switch off. Then turn any of the
control knobs to any of the grill settings and
then back to 0.
Switch on the appliance. If the illuminated ring
starts flashing yellow and magenta again, call
after-sales service.
Turn all control knobs to 0, and then switch
them back, if required.
Turn all control knobs to 0, and then switch
them back, if required.
Trouble shooting
en
"Demo mode"
13