Frequently Asked Questions
Problem
Switch is not responding
20
Cause
Power supply is not connected.
Remote battery is empty.
Remote battery is inserted incorrectly.
Radio interference / shielding.
The distance from the remote to the switch is too far. Move closer to the smart switch.
The remote is not connected to the switch.
Solution
Connect the wiring according to step 1.
Replace the battery in the remote.
Replace the battery in the remote.
Make sure that the antenna of the switch is out
of the way from metal objects.
Pair the remote to the smart switch. See step 2.