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Problem Solving
CAUTION: Turn off the switch and unplug the electrical cord before servicing
Problem
Motor will not start.
Motor suddenly stops.
Does not clean carpet or bare
floor
No suction at the end of the hose
Noise from the brush roll area
Cleaner is hard to push
Brush roll with not turn
Does not clean carpet or floor
Handle will not release
1-800-8-88
All manuals and user guides at all-guides.com
Cause
Power Plug
On/Off Switch
Thermal Cut Off
Thermal Cut Off
Dust Cup and Filter(s)
Belt
Brush Roll
Hose
Bare Floor Setting
Cleaner Height Setting
Clear tube blockage
Dust Cup and Filter(s)
Hose
Clear tube blockage
Brush roll
Belt
Cleaner Height Setting
Belt
Belt
Cleaner height setting
Handle release pedal
Solution
• Push plug securely into outlet.
• Try another outlet.
• Check circuit breaker.
• Turn on/off switch to |.
• Refer to page 5.
• Refer to page 5.
• Empty the dust cup and/or change the filters.
Hint: If picking up fine dust, the dust cup may
not look full, but a fine substance tends to
reduce suction when it blocks airflow through
the foam filter. Make sure the foam filter is
installed properly.
• Replace a cut, or out of shape belt.
• Clean hair and thread from bristles and end
cap area. Replace brush roll if bristles are
worn.
• Remove any clogs from the hose that restrict
the airflow. See pages 13.
• For bare floor cleaning, make sure brush roll
control is in bare floor position.
• For carpet use-make sure proper level is
selected, for barefloor-barefloor is selected.
• See pages 13.
• Empty the dust cup and/or change the filters.
Hint: If picking up fine dust, the dust cup may
not look full, but a fine substance tends to
reduce suction when it blocks airflow through
the foam filter. Make sure the foam filter is
installed properly.
• Remove any clogs from the hose that restrict
the airflow. See pages 13.
• Check hose for cuts or holes.
• See pages 13.
• Remove base plate and clean debris from the
brush roll compartment.
• Replace a cut or out of shape belt.
• Turn adjustment knob to a higher position.
• Replace a cut or out of shape belt.
• Replace a cut or out of shape belt.
• Try alternate height settings.
• Step on outer edge of pedal to release.
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