Note
If the error messages persist, contact Customer Service: 1-800-
429-5001 Mon–Sat, 9 am–9 pm EST. At all other times or in
case of emergency, contact your healthcare professional or
emergency medical response.
There is a problem with the meter.
> Do not use the meter. Contact Customer
Service: 1-800-429-5001 Mon–Sat,
9 am–9 pm EST. At all other times, contact
your healthcare professional.
There is a problem with Bluetooth
communication.
> Contact Customer Service at 1-800-429-
5001 Mon–Sat, 9 am–9 pm EST.
At all other times, contact your healthcare
professional.
An electronic error occurred during the test.
> Repeat the test with a new test strip. If the
error message persists, contact Customer
Service at 1-800-429-5001 Mon–Sat,
9 am–9 pm EST.
®
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