BEFORE CALLING FOR SERVICE
Before you call for service, review this list. It may save you time and expense. The list includes common
occurrences that are not the result of defective workmanship or materials in this appliance.
Problem
Oven control beeps
and displays any F
code error.
Oven will not work
Appliance does not
operate.
Oven light does not
work.
Oven smokes
excessively during
broiling.
36
• Electronic control has detected a fault
condition. Press UPPER CLEAR/OFF or
LOWER CLEAR/OFF to clear the display
and stop beeping. Reprogram oven. If fault
reoccurs, record fault number. Press UPPER
CLEAR/OFF or LOWER CLEAR/OFF and
contact a qualified service technician.
• Plug on oven is not completely inserted in the electrical outlet.
- Make sure electrical plug is plugged into a live, properly grounded outlet.
• A fuse in your home may be blown or the circuit breaker tripped.
- Replace the fuse or reset the circuit breaker.
• Oven controls improperly set.
- See the Using the oven section.
• Oven too hot.
- Allow the oven to cool to below locking temperature.
• Make sure cord is plugged correctly into outlet. Check circuit breakers.
• Service wiring is not complete. Contact your appliance Servicer for assistance.
• Power outage. Check house lights to be sure. Call your local electric company for
service.
• Replace or tighten bulb. See Changing Oven Light section in this Owner's manual.
• Control not set properly. Follow instructions under Setting Oven Controls.
• Meat too close to the element. Reposition the rack to provide proper clearance
between the meat and the element. Preheat broil element for searing.
• Meat not properly prepared. Remove excess fat from meat. Cut remaining fatty
edges to prevent curling, but do not cut into lean.
• Insert on broiler pan wrong side up and grease not draining. Always place grid on
the broiler pan with ribs up and slots down to allow grease to drip into pan.
• Grease has built up on oven surfaces. Regular cleaning is necessary when broiling
frequently. Old grease or food spatters cause excessive smoking.
Possible Causes / Solutions
Code Rack Position
F-1
F-2
F-3
F-4
F-5
F-6
F-8
F-9
F-10
F-11
F-12
F-16
F-19
F-20
Opened upper oven sensor
Shorted upper oven sensor
Touch sensor key error
Opened lower oven sensor
Shorted lower oven sensor
Upper oven is too hot
Shorted meat probe
Upper oven is not heating
Door lock fail in upper oven
Communication error
EEPROM error
Lower oven is too hot
Lower oven is not heating
Door lock fail in lower oven