TROUBLESHOOTING
TROUBLESHOOTING
TROUBLESHOOTING
PROBLEM
Engine will not start
Engine starts, then shuts down
Engine lacks power
Engine runs rough or bogs when load
applied
No power at AC receptacles
Frost on the propane tank or regulator
24 | Westinghouse Outdoor Power Equipment, LLC
POSSIBLE CAUSE
Out of fuel.
Bad fuel, generator stored without treating or
draining gasoline, or refueled with bad gasoline.
Dirty air filter.
Low engine oil level stopped generator.
Spark plug wet with fuel (flooded engine).
Spark plug faulty, fouled, or improperly gapped.
Fuel system malfunction, fuel pump failure, ignition
malfunction, valves stuck, etc.
Choke partially open or closed.
Out of fuel.
Incorrect engine oil level.
Dirty air filter.
Contaminated fuel.
Defective low oil level switch.
Air filter restricted.
Bad fuel, generator stored without treating or
draining gasoline, or refueled with bad gasoline.
Fuel system malfunction, fuel pump failure, ignition
malfunction, valves stuck, etc.
Dirty air filter.
Generator overloaded.
Faulty power tool or appliance.
Fuel system malfunction, fuel pump failure, ignition
malfunction, valves stuck, etc.
AC circuit breaker/s tripped.
Faulty power tool or appliance.
Faulty generator.
If the temperature of the propane tank drops below
the dew point, condensation on the tank may turn to
frost or ice. This typically occurs in humid conditions.
The Propane tank is not equipped with an Overfilling
Prevention Device (OPD).
Propane fuel tank overfilled.
CORRECTION
Refuel.
Drain the fuel tank. Refuel with fresh gasoline.
Clean the air filter.
Check engine oil level. Add engine oil if low.
Wait five minutes. Turn Run/Stop switch to the
OFF position. Pull recoil handle rapidly several
times. If the generator does not start, remove
spark plug and dry.
Gap or replace the spark plug. Reinstall.
Contact Westinghouse customer service toll-
free at 1 (855) 944-3571.
Fully open or close the choke.
Refuel.
Check engine oil level.
Clean the air filter.
Drain the fuel tank. Refuel with fresh gasoline.
Contact Westinghouse customer service toll-
free at 1 (855) 944-3571.
Clean or replace air filter.
Drain the fuel tank. Refuel with fresh gasoline.
Contact Westinghouse customer service toll-
free at 1 (855) 944-3571.
Clean the air filter.
Unplug some devices.
Replace or repair tool or appliance. Stop and
restart the engine.
Contact Westinghouse customer service toll-
free at 1 (855) 944-3571.
Check AC loads and reset circuit breaker/s.
Replace or repair tool or appliance. Stop and
restart the engine.
Contact Westinghouse customer service toll-
free at 1 (855) 944-3571.
Providing all the propane fuel handling equipment
is functioning normally, no correction is needed.
If you suspect your propane fuel tank is not
equipped with an OPD device, discontinue
operation immediately and replace the propane
fuel tank with a propane tank equipped with a an
OPD.
If you suspect your propane fuel tank has been
overfilled, discontinue operation immediately
and return the propane fuel tank to the place of
purchase or refilling.