Troubleshooting Guide - Waterpik WP-360 Manual De Instrucciones

14

TROUBLESHOOTING GUIDE

PROBLEM
Tips
Leakage between the tip and the tip rotator.
Water Flosser
Reservoir leaks.
Inadequate pressure/No fluid flow.
Unit does not charge.
Unit doesn't start.
Still have questions? Go to www.waterpik.com.
If none of these corrective actions are successful, call the Water Pik, Inc. Customer Service. Toll-Free Number: 1-800-525-2774 (U.S.A.) 1-888-226-3042 (Canada).
CAUSE
1) Tip not fully engaged.
1) Liquid was left in reservoir.
2) Power handle not correctly engaged
with reservoir.
3) Water inlet is open.
1) Unit is upside down.
2) Insufficient liquid in reservoir.
3) Reservoir connection clogged.
4) Tip is clogged with debris
1) Mains power socket is not live.
2) Switch is in ON position during charging.
1) Battery not charged.
CORRECTIVE ACTION
1) Remove tip and reinstall.
1) Always empty the reservoir after use.
2) Remove reservoir then reinstall as per
instructions.
3) Close water inlet.
1) Tip must be higher than reservoir for correct
water flow.
2) Fill with liquid.
3) Fill reservoir with warm tap water and one
cap of vinegar. Run until empty. Rinse with
full reservoir of tap water.
4) Flush tip under faucet or replace tip.
1) Turn ON the mains power socket; try an
alternative mains power socket.
2) Turn unit switch to OFF position for charging.
1) Be sure outlet is functioning; test with
another appliance. See "Care of your
Waterpik Water Flosser" for details on how
®
to charge the battery.