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Idiomas disponibles
Idiomas disponibles
Warranty
Please contact Customer Service at: 1-877-447-4768 or customerservice@ghpgroupinc.com
GHP Group Inc. warrants your water softener to be free from manufacturer's defects in workmanship or material under normal operating
conditions for one (1) year from the original date of purchase. This warranty applies only in the country in which it is sold, and is available
to the original purchaser only. This warranty also covers for a period of ten (10) years, (parts only) from the original date of purchase, the
"Fiberglass Resin Tank" will not rust, corrode, leak or burst under normal operating conditions. This extended warranty does not cover the
cost of labour and/or freight associated with its replacement. This warranty is non-transferable.
This warranty is void if the water softener is altered, modified, or combined with any other machine or device. Alteration of this water
softener may cause serious flooding and/or hazardous electrical shock or fire.
The provisions of this warranty shall not apply to the following:
• Service performed by non-qualified service personnel.
• Service trips to your home to teach you how to use the product.
• Improper installation, delivery, or maintenance (failure to maintain the product according to the instructions outlined in the product
manual will automatically void the warranty).
• Failure of the product if it is abused, misused, altered, used commercially, or used for other than the intended purpose.
• Products that are used outside a residential or office environment.
• Replacement of house fuses or resetting of circuit breakers.
• Use of this product where water is microbiologically unsafe or of unknown quality.
• Damage to the product caused by accident, fire, floods, or acts of God.
• Any service to the product by unauthorized personnel.
• Incidental or consequential damage caused by possible defects with this appliance, its installation or repair.
This warranty shall be fulfilled only by an authorized GHP Repair Facility. All warranty repairs must be pre-authorized by GHP Group Inc.
GHP will, at its option, repair or replace free of charge any defective part, where the Purchaser has notified their Retailer or GHP Group
Inc. within the warranty period. The obligation of GHP Group Inc. under this warranty is expressly limited to such repairs or replacement.
This warranty does not cover the freight costs to and from the authorized repair facility
Except as set forth herein or required by law, the Manufacturer makes no other warranty, guarantee, or agreement, express, implied,
or statutory including any implied warranty of merchantability or fitness for a particular purpose. The manufacturer does not assume or
authorize any person to assume any obligations of liability in connection with this water softener. In no event will the manufacturer be
liable for indirect, special, or consequential damages (including, without limitation, economic loss) or for any delay in the performance of
this agreement due to causes beyond its control.
Some states or provinces do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you.
Some states or provinces do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or
exclusion may not apply to you. This warranty gives you specific legal rights, and you may also have other rights which vary from state to
state or from province to province.
If you require service, please first see the "Troubleshooting" section of this manual. Additional assistance can be found by checking our
website at www.ghpgroupinc.com, or by calling our customer service line at 1-877-447-4768, Monday to Friday from 8:00 AM to 4:30
PM (CST), or write: GHP Group Inc., Customer Service Center, 271 Massey Road, Guelph, ON, Canada N1K 1B2 or GHP Group Inc.,
Customer Service Center, 6440 W. Howard Street, Niles, IL, USA 60714-3302.
Keep this manual and your sales slip together for future reference. You must provide proof of purchase for in-warranty service.
Write down the following information about your water softener to better help you obtain assistance or service if your ever need it. You will
need to know your complete model number and serial number. You can find this information on the back of the water softener.
Retailer:
Serial Number:
Purchase Date:
DO NOT RETURN THIS PRODUCT TO THE STORE:
Model Number:
Date Code:
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