Section 7. Troubleshooting; Problems And Corrective Action - Polaris AutoClear SC PAGSC20K Manual De Operación Y Instalacion

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Section 7. Troubleshooting

ALL SERVICE AND REPAIRS MUST BE DONE BY A QUALIFIED POOL PROFESSIONAL. For any product
service and repairs, contact a pool professional or your local Polaris dealer.
Always turn pump off prior to attempting service or repair. Your pump and filter system is operated under
pressure and pressure must be released before you begin to avoid system damage or personal injury. Follow the
manufacturer's instructions to properly release the air in the pool filter.

7.1 Problems and Corrective Action

NOTE: Min. salt level is 3000 parts per million (ppm). Low salt concentration below 2,500 ppm will cause premature cell failure.
Problem
Text Displayed
CLEANING
"Check
CHECK SALT
Salt"
warning
displayed
"Flow"
NO FLOW
indicator
on
CHECK PUMP
CHECK CELL
OVERHEAT
Possible Causes
The self-cleaning cycle is automatic;
this message is not an error code but
an information message.
• Salinity is under 3,000ppm.
• Pool water temperature too low (<
18 °C, variable).
• Cell scaled up or worn.
• Stop or failure of the filtering pump.
• Presence of air or gas in the cell
(not filling with water).
• By-pass valves closed.
• This message is displayed
alternately with "NO FLOW" if the
situation continues.
• Check the pump connection into
the power pack is secure.
• Short-circuit in the cell or cable
disconnected/badly connected.
• Worn electrode.
• Device internal temperature over
70 °C.
• Device internal temperature over
80 °C.
• The device no longer stores the
X
time.
Polaris
AutoClear
SC Salt Chlorinator
®
TM
WARNING
|
Installation and Operation Manual
Solutions
• Wait for about 10 minutes and
chlorine production will resume
automatically at the previously set
level.
• Add salt to the pool to keep the level
at 3250 ppm. If you do not know the
salt level or how to test it, consult
your pool care professional.
• Display warning will come on when
the water is too cold. No action
required.
• Clean or replace the cell.
• Check filter, pump basket & skimmers
and clean them if necessary.
Ensure all valves are set for normal
operation.
• If using a variable speed pump
ensure the speed setting is high
enough for adequate flow through the
cell.
• If suction cleaner is connected to
skimmer check cleaner for blockages
or restriction of flow
• Perform the same checks as above.
Note: that saltwater chlorine
generator has built in pump
protection. This means that saltwater
chlorine generator will supply power
for 4 minutes, if there is no flow
detected it will retry after 20 minutes.
It will repeat this again and if still no
flow it will enter into standby and
require restarting. All schedules will
remain in memory.
• Check the cell connections.
• Replace the cell.
• Have the control box (electronic
board and transformer) checked by a
qualified technician if necessary.
• The device reduces its production to
50 %.
• Production stops.
• Production restarts automatically
when the temperature drops.
• Check the condition of the battery.
• Replace it if necessary (3 V battery,
type "CR2032").

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