Troubleshooting
You can often easily eliminate problems that may
occur on your own. Before calling customer service,
take into account the following information.
Malfunction
© appears on the display. The steamer
doesn't heat up.
Appliance turns off. Hyphens are blink-
ing on the display.
Display indicates error message
(e.g. F01, F02, etc.).
© lights up on display. The steamer
doesn't heat up.
¤ blinks on the display.
18
Possible cause
The child lock is activated.
Safety lock
Electronic malfunction
Overheating protection: No fluid in
cooking basin.
Overheating protection: Appliance
was run for too long at steam cooking
level ¥ without glass cover.
Overheating protection: The cooking
basin was filled with very hot water.
Overheating protection: Cooking
basin is heavily calcified. The outline of
the heating element begins to show on
the bottom of the cooking basin as a
white residue.
If the © symbol lights up after turning
the appliance back on, although the
appliance is completely cooled down,
notify the Gaggenau customer service.
Drain valve is not properly opened or
closed.
Solution
Turn off child lock.
Turn off appliance. Then you can turn it on
again as usual.
Call Gaggenau customer service.
Turn off appliance. Fill with cold water at
least to the minimum mark. Let appliance
completely cool down.
Turn off appliance and let it completely
cool down. At steam cooking level, put on
glass cover.
Turn off appliance and let it completely
cool down. Fill cooking basin with cold
water.
Turn off appliance and let it completely
cool down. Wipe out cooking basin with a
mixture of vinegar and water or a food-safe
decalcifier. Rinse out afterwards with clear
water.
Close the drain valve. If it is blocked by
residues open the drain valve again. Then
remove the residues with a suitable tool
(e.g. handle of a wooden spoon).