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Troubleshooting
Warning! If there is a fault, unplug your appliance. Only a qualified electrician or
competent person may carry out troubleshooting.
If an operating problem occurs, check the following points before calling our approved after-sales
department or a qualified professional.
Problem
Appliance does not work
The appliance does not
work properly
A build-up of humidity in the
appliance
The doors do not open or
close correctly
Unusual noises
Cause
The appliance is switched
off
The fuse has blown
The plug is not connected
The plug is faulty
The appliance is
overloaded
The doors do not close
properly
There is not enough
space at the back and
sides of the appliance
Food packaging is wet
before being placed in the
appliance
The refrigerator doors are
opened frequently
Food is preventing the
doors from closing
The compartments,
shelves or drawers are
not properly in place
The door seals are broken
or twisted
The appliance is not level
The appliance is not level
Action
Switch on the appliance.
Check the fuse, replace if
necessary
Plug it into the socket
Electrical malfunctions need
to be repaired by an
electrician
Reduce the quantity of food in
the appliance
Rearrange the interior
Move your appliance until
there is adequate space
Packaging must dry before it
is placed in the appliance
Reduce how often you open
the doors to avoid the
humidity form the room
entering the appliance
Rearrange the interior
Put them back correctly
Check the seals, replace if
necessary
Check that the appliance or
the frame are level, adjust if
necessary
Adjust the frame if it is not
level
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