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Warranty Conditions; Exclusion Of Warranty - Hkoenig oly900 Manual De Instrucciones

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  • MEXICANO, página 61
Do not worry, heating is absolutely normal. The machine can get as hot as 50 centigrade, anyway, it
has overheating protection so, when the temperature will exceed the safety level, the machine will stop
and enter protection mode.
Why does the machine stop itself after not having anything in the hopper for 1 minute?
It is a safety precaution, when not having anything to process, it will stop itself after 1 minute.
There are no ingredients in the hopper - why is the oil pressing machine still working?
You can only see that there is nothing in the hoper, but there are still ingredients in the outer element
so the machine will continue to work until it finishes prossesing all the ingredients.
There is smell coming out during first operating of the machine - How should I proceed?
Usually, home appliances that have plastic elements tend to smell a bit sometimes, because the fresh
plastic heats up and produces odour. The smell will disappear after processing 3-4 times.
WARRANTY
The warranty period for our products is 2 years, unless otherwise stated, starting from the date of initial purchase
or the date of delivery.
If you have any problems or questions, you can easily access our help pages, troubleshooting tips, FAQ, and
user manuals on our service site: https://sav.hkoenig.com.
By typing the reference name of your device in the search bar, you can access all available online support,
designed to best meet your needs.
If you still cannot find an answer to your question or problem, then click on "Did the answer solve your problem?".
This will direct you to the Customer Support Request Form, which you can fill out to validate your request and
get help.

WARRANTY CONDITIONS

The warranty covers all failures occurring under normal use, in accordance with the usage and specifications in
the user's manual.
This warranty does not apply to packaging or transportation problems during shipment of the product by the
owner. It also does not include normal wear and tear of the product, nor maintenance or replacement of
consumable parts.

EXCLUSION OF WARRANTY

- Accessories and wearing parts (*).
- Normal maintenance of the device.

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