en-us Customer Service
Unplug the appliance from the power source or switch
off the circuit breaker in the fuse box.
Disconnect the appliance from the drinking water con-
3.
nection.
Remove all of the food.
4.
Remove the water filter. → Page 17
5.
Clean the appliance. → Page 19
6.
NOTICE: Objects jammed between the door and the
7.
housing may damage the door hinge.
Open the door until it remains open by itself.
▶
Do not insert any objects between the door and the
▶
housing.
To ensure the ventilation inside the appliance, leave the
appliance open.
17.2 Disposal of your old appliance
Environmentally compatible disposal allows valuable raw
materials to be recycled.
WARNING
Children can lock themselves in the appliance, thereby
putting their lives at risk.
Remove the appliance doors and the appliance drawer.
▶
To prevent children from climbing in, leave shelves and
▶
containers in the appliance.
Keep children away from the discarded appliance.
▶
WARNING
If the tubes are damaged, flammable refrigerant and harm-
ful gases may escape and ignite.
Do not damage the tubes of the refrigerant circuit or the
▶
insulation.
Unplug the appliance from the power supply.
1.
Cut through the power cord.
2.
Dispose of the appliance in an environmentally respon-
3.
sible manner.
Information about current disposal methods can be ob-
tained from your specialist dealer or local authority.
18 Customer Service
Customer Service
With any warranty repair, we will make sure your appli-
Customer Service
ance is repaired by an authorized service provider using
genuine replacement parts. We use only genuine replace-
ment parts for all repairs.
Detailed information on the warranty period and terms of
warranty can be found in the Statement of Limited Product
Warranty, from your retailer, or on our website.
If you contact the Customer Service, you will need the
model number (E-Nr.) and the production number (FD) of
your appliance.
USA:
1-800-944-2904
www.bosch-home.com/us/owner-support/get-support
www.bosch-home.com/us/shop
CA:
1-800-944-2904
www.bosch-home.ca/en/service/get-support
www.bosch-home.ca/en/service/cleaners-and-accessories
For assistance with connecting to Home Connect™, you
can also view instructions here:
www.home-connect.com/us/en/help-support/set-up
28
18.1 Model number (E-Nr.) and production
number (FD)
You can find the model number (E-Nr.) and the production
number (FD) on the appliance's rating plate.
→ "Appliance", Fig.
/
1
9
Making a note of your appliance's details and the Cus-
tomer Service telephone number will enable you to find
them again quickly.
19 Technical specifications
Technical specifications
Refrigerant, cubic capacity and further technical specifica-
Technical specifications
tions can be found on the rating plate.
→ "Appliance", Fig.
/
1
9
, Page 9
, Page 9