Cooper Lighting Solutions Greengate RC3DEHC Instrucciones De Instalación página 19

Greengate
Room Controller Troubleshooting
Issue
Lights will not
turn ON from
wallstations or GPCS
Lighting turns ON
but is not
the right zone
Emergency lighting
does not turn ON with
the correct zone
If still having trouble with lighting turning ON, call Technical Services at 1-800-553-3879
Lights will not
turn OFF from
wallstations or GPCS
If still having trouble with lighting not turning OFF, call Technical Services at 1-800-553-3879
Lights turn ON but
remain at a dimmed
level-lighting does not
respond to dimming
raise controls
9850-000366-04 page 19
October 2021
Possible Causes
Verify that all Click & Go Connections are connected to the correct ports for the accessories
●
being used
Connection Issue
Verify that the GPCS connections have been made to the correct terminals
●
Verify that the Room Controller status LED is flashing. If it is flashing, press and release the
●
Microprocessor reset button and verify that lighting turns ON for 3 seconds. If there is no response, contact
technical support.
Power Interruption If the Room Controller status LED is not flashing, check incoming voltage and/or wiring
●
Verify that Load 1, Load 2, and Load 3 have been wired to the appropriate loads in the space to
●
Wiring
meet your application
The Room Controller controls the emergency lighting along with the normal lighting Load 1
●
(yellow). Ensure that Load 1 (yellow) is connected to the load that the emergency lighting needs
Wiring
to
operate with.
Verify that all Click & Go Connections are connected to the correct ports for the accessories
●
being used
Connection Issue
Verify that the GPCS connections have been made to the correct terminals
●
Disconnect 0-10V terminal blocks from the Room Controller. Lighting should go full bright:
●
If lighting does not go full bright, check all wiring and ballasts/drivers for miswires and
●
shorts on the 0-10V wiring until the problem is found
Verify with a meter that at least 10VDC is present between the purple and pink*
●
disconnected leads. The Room Controller is a sink device (requires the ballast/driver provide
the dimming voltage).
If lighting does go full bright when disconnected from the Room Controller, check for polarity
0-10V Output ●
reversal on the 0-10V leads
Reconnect 0-10V wiring to the Room Controller. Press the reset button on the Room Controller
●
to verify that lighting turns ON and goes full bright for 3 seconds:
If it does go to full bright before resuming the dimmed level refer to the Demand Response
●
and Daylighting possible causes
If lighting does not go full bright during the 3 second reset period, check that the maximum
●
trim level potentiometer is not set too low for the space
Daylight levels may not be correct for your space. Press the reset button on the controller to
●
verify loads turn ON to Full ON for 3 seconds. If loads go full ON then resume dimmed level:
Look in the Daylight Sensor lens to determine if the Green LED is on fairly steadily. If it is, the
●
sensor is seeing more daylight than its range will allow. Set a new range using the HHPRG-
RC remote and the Advanced Daylight Level Adjustment procedures in the installation
Daylighting
instructions.
If the Daylight Sensor's green LED is not on, use the HHPRG-RC remote to adjust daylight
●
levels per the Advanced Daylight Level Adjustment procedures in the installation instructions
Check the High End trim pot to ensure it is not set all the way counter-clockwise
●
Room Controller for Healthcare
Suggestions
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