Display is flashing
Cannot change intensity
settings / rotating dial
does not work
No sensation
If the above review has failed to resolve your problem, or to report unexpected operation or
events, or to provide feedback call TensCare or your local dealer (address on back cover) for
advice.
Low battery
Connection error
between stimulator
and electrode.
Connection error
between electrode
and body.
Stimulator is locked
Intensity is not strong
enough
Incorrect connection
between electrode,
stimulator and body
Increase the intensity until you feel a
strong but comfortable sensation.
Disconnect & reconnect the stimulator
and increase intensity
Ensure the electrode and hydrogels are
applied effectively to the body. Replace
hydrogel pads if necessary.
Unlock the stimulator by double-pressing
the control button.
Increase intensity
Ensure the electrode is effectively
attached to the body. Ensure connection
between stimulator and electrode.
If electrodes will not easily adhere to the
body for a full session you may be using
old hydrogels pads and need to purchase
replacements.
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