respect of the product, which the consumer
has under the Consumer Protection Act 1987.
Our goods come with guarantees that
cannot be excluded under the UK consumer
Law. You are entitled to have the goods
repaired or replaced if the goods fail to be
of acceptable quality.
If necessary, we will provide circuit
diagrams, component part lists or other
information that will assist authorized
service personnel to repair the device.
Before sending in your unit for service,
please make sure you have reviewed the
troubleshooting section, read the manual
fully and followed all the instructions.
Returning your unit for service
Please ensure all relevant details are
completed and your purchase receipt is
included before sending your unit in for
service.
•
Name:
•
Address:
•
Postcode:
•
Telephone:
•
Email:
•
Model:
•
Date of purchase:
•
Attach proof of purchase
•
Retailers name:
•
Retailers address:
•
Retailers postcode:
•
Brief description of problem you are
experiencing:
For hygiene reasons, please do not include
used hydrogels. Send only the Form
stimulator unit, smart electrodes and
charging cradle.
Returns should be sent to:
TensCare Ltd
9 Blenheim Road,
Epsom, Surrey
KT19 9BE, UK
Should you require any further information
please do not hesitate to contact us by
calling our number: +44 (0) 1372 723 434.
WARRANTY IS VOID UNLESS THE ABOVE
INFORMATION IS COMPLETED AND CORRECT.
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