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TROUBLESHOOTING AND TREATMENT
During operations, if any error occurred, please check the following table before
calling for service. Below are common errors and the checks to perform.
Symptoms
After connecting
the power and
pressing the
"power" key, the
appliance has no
response.
Heating being
interrupted in
normal use and a
"Beep" will be
heard.
No operation
during the heating
being in use.
Error codes occur.
Check points
Is the electricity in suspension?
Is the fuse broken down?
Is the plug connected firmly?
Incompatible cookware or no
cookware is used?
Is the cookware not
considerably placed form the
center of the heating zone?
Is the cookware being heated
but continually being removed?
Is the cookware empty or the
temperature too high?
Is the air intake/exhaust vent
clogged or dirt has
accumulated?
Is the cooker working over 2
hours without any external
instruction?
E0 Internal circuit error
E1 Without cookware or
Incompatible cookware used
E2 IGBT overheat
E3 Over-voltage
E4 Under-Voltage
E5 Top plate sensor open/short
circuit
EN-14
Solutions
Use after resuming
the electricity.
Check the root
causes carefully. If
the problem cannot
be fixed, please
contact Service
Centre for checking
and repairing.
Replace compatible
cookware for the
induction cooker.
Place the cookware
at the center of the
defined heating zone.
Place a cookware
inside the heating
zone.
Please check
whether the
appliance is being
misused.
Remove the stuff
clogging the air
intake/exhaust vent.
Operate the
appliance again after
cooling down.
Reset cooking modes
or use timer function.
When showing error
signal E1, E2 and E7,
please check whether
the cookware is not
suitable, or switch on
the appliance again
after it is cooled down
naturally. When
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