Chapter
7
This section supplies information on some simple tests which the user may perform
in the event of malfunctioning. Refer to the PC manual and the software manual for
information on other types of malfunctions.
System Does Not Acquire X-ray Images
1. Check the DEXIS Sensor USB connection to the PC.
2. Check that the software drivers are installed correctly.
3. Make sure that the active side of the DEXIS Sensor is facing the source
of the X-ray and the active area is aligned with the X-ray beam.
4. Check the X-ray exposure settings and ensure that the X-rays were
emitted.
5. Contact Technical Support at 888-883-3947.
English
Troubleshooting
7-1