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NOTE: To test for a blockage in the hose, drop a small ball of
paper into the hose. The paper will drop through if the hose is
clear.
TROUBLE SHOOTING
Should you have any problem with you cleaner, follow this simple
check list before calling the agency customer service center.
A: Some accessories are missing
1. Check the packaging content that is mentioned below the product
specifications to be sure the parts included with the appliances.
B: Appliances have no power
1. The plug is not connected (well) into the electrical socket.
2. Check if the plug need to be replaced.
3. The motor thermostat may have tripped. If this has happened,
unplug the vacuum cleaner. Remove and empty the dirt container
and check the hose for blockages. Clean the filter sand allow
the vacuum cleaner to cool for approximately 1 hour (if you have
washed the filters you will need to wait 24 hours for the filters to
fully dry before putting them back into the vacuum cleaner).
C: Vacuum cleaner won't pick up dust
1. The dirt container may not be correctly fitted, remove the dirt
container from the vacuum cleaner and check it's assembled
correctly, refit ensuring it's locked into place.
2. The filter may be clogged, clean the filter.
3. The dirt container may be blocked, empty the dirt container.
4. There may be a blockage in the hose/tube. Disconnect from the
vacuum cleaner and carefully remove any blockages.
5. The separator is blocked. Check cleaning the separator.
6. The separator is incorrectly fitted. Check cleaning the separator.
D: Dust is escaping from the vacuum cleaner
1. The filters may be clogged, clean the filter.
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