LUTEC WLA-54L Manual Del Usuario página 50

3. End customer Support
LUTEC offers a free of charge Email support. You can get in contact to us by the mail
adress WLA54L@lutec.eu.
4. Direct Exchange
When the Email support ells you that your Bluetooth Adapter has to be exchanged
you will get an authorisation number (RMA number). Please send the device with the
the RMA number incl. all accessories and a copy of your proof of purchase to our
service center. Afterwards your device will be exchanged.
In event of a service circumstance please contact:
In case you are not satisfied with a LUTEC product or you need further information
please catch up on our homepage
team.
By this way you will get a competent support/advice and in case of a necessary
exchange you will get your RMA number.
The adress of our service center ist
(Transmittals are only accepted when you got a valid RMA number!!!!)
Schiffer Service GmbH
Industriestraße 16
D-52134 Herzogenrath-Kohlscheid
Germany
9.2 Declaration of conformity
This device has been tested and found to comply with the requirements set upon the council
directive on the approximation of the law of member states relating to EMC Directive
89/336/EEC and Low Voltage Directive 72/23/EEC.
R&TTE-Directive (Radio & Telecommunications Terminal Equipment)
This product comply with the following directives and specifications:
- ETS 300-826 – Generel EMV requirements for wireless equipments
ETS 300-328 – Technical requirements for wireless equipments
-
EN 60950 – Safety requirements for wireless equipments
-
www.lutec.eu and contact afterwards our service
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