TOPDON ArtiDiag500 S Manual Del Usuario página 26

FAQ
Q: Why does TOPDON ArtiDiag500 S have no responses when it is
connected to a car?
A: Check if the connection with the vehicle diagnostic socket is solid, or
check if the ignition switch is on, or if the tool supports the car.
Q: Why does the system stop when reading the data stream?
A: It may be caused by a slackened connector. Please turn off the
scanner, firmly connect the connector, and switch it on again.
Q: Communication error with vehicle ECU?
A: Please confirm the following cases:
• Whether diagnostic connector is correctly connected.
• Whether ignition switch is ON.
Or, send your vehicle's year, make, model and VIN number to us using
Feedback feature for timely technical assistance.
Q: Why does the screen flash when the engine ignition starts?
A: It is normal and caused by electromagnetic interference.
Q: How to upgrade the system software?
A: 1. Power on the tool and ensure a stable Internet connection.
2. Go to "Set up" -> "App Update", tap "OTA" and then tap "check
version" to enter the system upgrade interface.
3. Complete the process by following the instructions on the screen
step by step. It may take a few minutes depending on the status of
your network.
After the upgrade is finished, the tool will automatically restart and
display the main interface.
Q: How to capture the screenshot?
A: Tap the "Screenshot" icon on the screen to capture the current screen,
which will be saved in the Photo Album module.
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