Franke NEPTUNE FHNE 604 3G TC Manual De Instalación Y Servicio página 13

Clean the grids, burner caps and flame-spreaders
X
with hot soapy water, making sure to carefully dry
them. Do not clean in a dishwasher. Make sure
the gas outlet zones are perfectly clean.
MAINTENANCE AND REPAIR
Before any maintenance operations disconnect the
appliance from the mains power supply.
In case of any operation problems, contact the
Franke Technical Service Centre.
Make sure that maintenance on electrical
Z
components is carried out only by the
manufacturer or the customer service.
Use original spare parts only.
Make sure that damaged cables are changed only
Z
by the manufacturer or the customer service.
Type of failure
A
The burner fails to ignite, does not
stay lit or the flame is not steady
B
The containers
(pots, pans, kettles)
are not stable
If after the above checks the fault still occurs, get in touch with the nearest Franke Technical Service Centre.
FHNE 604 3G TC / FHNE 755 4G TC / FHNE 805 4G TC / FHNE 805 4G TC FM /
FHNE 1204 3G TC / FHNE 1204 3G TC FM / FHNE COR4 3G TC
TROUBLESHOOTING GUIDE
Check if:
1
The gas or electrical supplies are not shut off
2
The gas supply tap is not open
3
The refillable gas cylinder (liquid gas) is not empty
4
The burner openings are not clogged
5
The plug end is not dirty
6
All the burner parts have not been positioned correctly
7
There are no draughts near the hob
8
When lighting the burner, the knob has not been pressed for enough time to
activate the protection device (see page 11 „Intended use")
9
The burner openings are not clogged near the thermocouple
10
The minimum gas setting is not correct
11
The bottom of the container is not perfectly flat
12
The container is not centered on the burner
13
The grids have not been exchanged or positioned incorrectly
– 13 –
The natural colour of the pot grids in the pot
X
placing section may alter over time due to the
heat.
When contacting the customer service, please
X
provide the following information:
– type of fault
– appliance model (Art. / Cod.)
– serial number (S.N.)
This information is given on the data plate on the
booklet or under the hob.
If the hob doesn't operate correctly, before calling
X
the Franke Technical Service Centre, refer to the
Troubleshooting Guide to determine the problem:
EN