WARRANTY
As a part of this Diono Warranty Policy (Policy), Diono, L.L.C. dba Diono, a
Washington limited liability company (Diono U.S.A.), and its foreign-related
companies, Diono ULC, a Canadian unlimited liability company (Diono Canada),
Diono Ltd. a United Kingdom limited company (Diono U.K.), and Diono GmbH, a
German company with limited liability (Diono E.U.) (Diono U.S.A., Diono Canada,
Diono U.K., and Diono E.U. shall be collectively referred to herein as Diono),
warrants its products, namely its car seats, strollers, baby carriers, and
accessories thereto (collectively, the Products) to their non-merchant original
retail Product purchasers (collectively, the Purchasers) as follows:
1. REGISTRATION
To qualify for the warranties detailed in this Policy, Diono instructs all Purchasers to
complete the online Product Registration form and mail the owner registration card
included in the Product Purchase to Diono within (30) days of purchase. Failing to take
such actions may prevent a Purchaser from qualify for the warranties detailed in this
Policy. For more information about Product registration, Purchasers are recommended
to refer to their Product's Product Manual, the Diono Instruction Manual, and/or
contact Diono as provided in Section 9 of this Policy. Such registration requirements
detailed in this subsection of the Policy do not apply to warranties provided by Diono
E.U. as detailed in Section 2.4 below.
2. GENERAL WARRANTY PERIOD
2.1 General U.S. Warranty Period. Diono U.S.A. warrants to Purchasers that its
Products will be free from defects in material and workmanship for one (1) year from
the date of original purchase (the U.S. Warranty Period). During the U.S. Warranty
Period, Diono U.S.A. will, at its option, repair or replace a Product if it is found by Diono
U.S.A. to be defective in material or workmanship.
2.2 General Canadian Warranty Period. Diono Canada warrants to Purchasers that
its Products will be free from defects in material and workmanship for one (1) year
from the date of original purchase (the Canadian Warranty Period). During the
Canadian Warranty Period, Diono Canada will, at its option, repair or replace a Product
if it is found by Diono Canada to be defective in material or workmanship.
2.3 General U.K. Warranty Period. Diono U.K. warrants to Purchasers that its
Products will be free from defects in material and workmanship for one (1) year from
the date of original purchase (the U.K. Warranty Period). During the U.K. Warranty
Period, Diono U.K. will, at its option, repair or replace a Product if it is found by Diono
U.K. to be defective in material or workmanship.
2.4 General European Warranty Period. Diono E.U. warrants to Purchaser that its
Products are in conformity with their original contracts of sale (collectively, the
Contracts), and notably will be free from defects in material and workmanship at the
time the Products were delivered to Purchaser, for two (2) years from the date of
original purchase (the European Warranty Period). The Products are presumed to be in
conformity with the Contract if they are fit for the purposes for which products of the
same type are normally used, or show the quality and performance which are normal
in products of the same type and which Purchaser can reasonably expect, given the
nature of the Products and taking into account any public statements on the specific
characteristics of the goods made about them by Diono, particularly in advertising or
on labelling. Purchaser must inform Diono E.U. of the Lack of Conformity within a
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