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WARRANTY
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VOLTR/Alice's Garden guarantees your solar device against any manufacturing or material faults
for 2 years from the consumer's purchase date.
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If a component proves to be defective during the warranty period, your only option will be to have
the defective component repaired or replaced under the terms defined by VOLTR/Alice's Garden
After-Sales Service.
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The implementation of the Alice's Garden (WALIBUY) warranty involves the replacement of da-
maged components, with shipping and return postage fees at the expense of the buyer.
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This warranty does not apply in the event of abuse, misuse or non-authorised repair of the product.
If the defective product must be returned to our workshops, it will be assessed and you will be kept
informed of the repairs to be made.
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Our equipment is designed for use in a personal, private context. Any use in a professional context
will invalidate all warranties automatically.
LIST OF EXCLUSIONS FROM THE WARRANTY
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Any damage, breakdown, malfunction or defect due to causes of external origin
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Failures resulting from the modification of the construction and original features
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Any failure of non-conforming parts to those recommended by the manufacturer
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Settings available to the beneficiary without disassembly
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Commissioning costs, adjusting, cleaning and tests after non-guaranteed damage.
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Non-compliance with manufacturer's instructions,
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Any repair or damage to the unit after repair by anyone other than a repairer of our workshops or without
prior agreement from us.
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Makeshift or provisional repairs and resulting aggravation of the damage.
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Damage due to corrosion, oxidation, and poor connection.
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Replacement of missing/damaged components that were not indicated on the delivery note,
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Replacement of worn components.*.
* Your VOLTR device is covered by the legal warranty, however, your device is made of wearing parts.
These parts will normally wear out for normal household use and will eventually have to be replaced by the
user, after permission from the VOLTR/Alice's Garden Service Centre. Except if these worn parts have a
defect in unpacking or a manufacturing defect, they can not be covered under the warranty:
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rollers,
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wheels;
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29/03/2023
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