Troubleshooting
Risk of electric shock . Can shock, burn or kill. Capacitor voltage may be hazardous. To discharge
capacitor, hold insulated handle screwdriver BY THE HANDLE and short capacitor terminals together. Do not touch
metal screwdriver blade or capacitor terminals. If in doubt, consult a qualified electrician.
Symptom
Motor will not run.
Motor runs hot and overload kicks off
or motor does not run and only hums.
* Motor runs but no water is delivered.
* Stop pump; then check prime
before looking for other causes.
Unscrew priming plug and see if
water is in priming hole.
*Pump does not deliver water to full
capacity.
Pump leaks around clamp.
Possible Cause(s)
Disconnect switch is off.
Fuse is blown or circuit breaker tripped
Starting switch is defective.
Wires at motor are loose, disconnected, or wired
incorrectly.
Motor is wired incorrectly.
Voltage is too low.
Pump in new installation did not pick up prime
through:
1. Improper priming.
2. Air leaks.
3. Leaking foot valve or check valve.
4. Pipe size too small.
Pump has lost prime through:
1. Air leaks.
2. Water level below suction pipe inlet.
Impeller is plugged.
Check valve or foot valve is stuck shut.
Pipes are frozen.
Foot valve and/or strainer are buried in sand or
mud.
Water level in well is lower than estimated.
Steel piping (if used) is corroded or limed, causing
excess friction.
Piping is too small in size.
Pump not being supplied with enough water.
Clamp loose.
Corrective Action
Be sure switch is on.
Replace fuse or reset circuit breaker.
DISCONNECT POWER; Replace starting switch.
Refer to instructions on wiring. DISCONNECT POWER; check
and tighten all wiring.
Refer to instructions on wiring.
Check voltage being supplied to motor. Install heavier wiring if
wire size is too small (See Wiring Chart).
In new installation:
1. Re-prime according to instructions.
2. Check all connections on suction line, with shaving cream.
3. Replace foot valve or check valve.
4. Re-pipe using size of suction and discharge ports on pump.
In installation already in use:
1. Check all connections on suction line and shaft seal with
shaving cream
2. Lower suction line into water and re-prime. If receding water
level in well exceeds 20' (6.i m), a deep well pump is needed.
Clean impeller.
Replace check valve or foot valve.
Thaw pipes. Bury pipes below frost line. Heat pit or pump house.
Raise foot valve and/or strainer above bottom of water source.
Clean foot valve and strainer.
A deep well jet will be needed if your well is more than 20'
(6.1 m) depth to water.
Replace with plastic pipe where possible, otherwise with new
steel pipe.
Re-pipe using size of suction and discharge ports on pump.
Add additional well points.
STOP PUMP, tighten clamp nut 1-2 turns. Alternately tighten and
tap on clamp with mallet to seat O-Ring. Do not overtighten.
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