Trouble shooting
Malfunctions often have simple explanations. Please
read the following notes before calling the after-sales
service.
Malfunction
Burner does not ignite when
switched on.
Burner does not ignite when
switched on. Luminous disc
flashes fast.
Burner goes out during opera-
tion. Luminous disc flashes fast.
Burner goes out during opera-
tion.
Appliance does not switch on.
Alternating or simultaneous fast
flashing of both luminous discs.
Appliance does not switch on.
Alternating, fast flashing of both
luminous discs.
The kitchen smells of gas.
The edges of the appliance rise
slightly during use.
Notes
‒
When connected or reconnected to the electricity
or after a power cut a sound may be heard when the
gas injectors are calibrated.
‒
When being switched on, a short sound may be
heard when the electronics of the gas hob opens
the gas supply valve. When changing the power
level you can also hear a sound. This is normal.
Possible cause
No electrical power.
Malfunction of burner or gas supply. Turn all control knobs to 0.
Safety shut-off: the setting has
remained unchanged for an
extended period of time.
Power cut: after a power cut, the
appliance does not re-ignite auto-
matically for safety reasons.
Electronics error
Faulty installation
Potential leak on connection of gas
cylinder.
The metal cooktop expands when
hot.
m
Risk of electric shock!
Incorrect repairs are dangerous. Repairs may only be
carried out by one of our trained after-sales engineers.
If the appliance is faulty, unplug the mains plug or
switch off the fuse in the fuse box. Contact the after-
sales service.
Solution
Turn all control knobs to 0. Check the fuse box if the
fuse has tripped.
Check:
▯
Are all burner parts correctly assembled?
▯
Is the gas shut-off valve open?
▯
Is the burner dry and clean?
▯
Is there an air pocket in the gas supply line after
first installation or changing the gas cylinder?
▯
Is the gas cylinder empty?
Turn all control knobs to 0. Then you can operate it
again normally.
Turn all control knobs to 0. Then you can operate it
again normally.
Turn all control knobs to 0. Disconnect the appli-
ance from the electricity for a few minutes (switch
off at fuse point). Call after-sales service if flashing
persists after connecting the appliance again.
Check that connecting cable between the appli-
ance and the control panel is plugged in firmly.
Check gas cylinder connection for leaks.
This is normal. It will dissappear when the appliance
has cooled down.
13