EUFY RoboVac Manual Del Propietário página 14

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Clean the Bumper, Sensors and Charging Pins
To maintain the best performance, clean the bumper, sensors and charging pins regularly.
• Dust off the bumper, sensors and charging contact pins using a cloth or cleaning brush.
Clean the Swivel Wheel
Hair or dust particles can easily get entangled in the swivel wheel. Be sure to clean the
swivel wheel periodically and as needed.
Wheel
Axle
Pull out the swivel wheel.
Clean any hair or debris wrapped around the wheel or entangled inside the wheel
cavity.
Reinstall the wheel and push in until it clicks into place.
- You can clean the swivel wheel with water.
- Use the swivel wheel only when it is completely dry.
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Troubleshooting
Frequently asked questions
The solutions below are for general questions. If your problem persists, visit
www.eufylife.com or contact support@eufylife.com for help.
Problems Solutions
• Make sure the main power switch is in the ON position.
• Make sure the battery is fully charged.
RoboVac cannot • Replace the batteries (2 AAA) in the remote control.
be activated. • Make sure the remote control is within range (16 ft/5 m) of RoboVac.
• If you still have trouble, turn off the main power switch and then
turn it back on.
The remote control • Replace the batteries in the remote control.
does not work. • Make sure RoboVac is turned on and fully charged.
• Check if RoboVac is trapped or stuck on an obstacle.
RoboVac • Check if the battery level is too low.
stops working • Check the "Error Tones" section to find the solution.
suddenly. • If you still have trouble, turn off the main power switch, wait for 2
seconds, and then turn it back on.
• Make sure the main power switch on the bottom of RoboVac is turned on.
You cannot
• Make sure the time, time of day (AM/PM), and the scheduled
schedule
time have been set correctly.
cleanings.
• Check if RoboVac's power is too low to start cleaning.
• Check if any obstructions are blocking the suction inlet.
• Empty the dust collector.
Suction power is
• Clean the filters with a vacuum cleaner or a cleaning brush.
weak.
• Check if the filters are wet due to water or other liquid on the floor.
Air-dry the filters completely before use.
• Check if the indicator on the Charging Base lights up. If not,
contact the eufy service center to repair or replace the Charging Base
• Check if the indicator on RoboVac is solid red and there is no beep
during charging. If yes, it indicates the battery has failed. Reinstall
RoboVac cannot the battery, then turn RoboVac on and off. If the problem persists,
be charged. contact the eufy service center to repair or replace the battery..
• Dust off the charging contact pins with a dry cloth.
• Check if you can hear a beep when RoboVac is docked onto the
Charging Base. If not, contact the eufy service center to repair or
replace the Charging Base.
• Remove objects within 3 ft/1 m to the left and right side and
within 6 ft/2 m of the front of the Charging Base.
• Check if the indicator on RoboVac is solid red and there is no beep
during charging. If yes, it indicates the battery has failed. Reinstall
RoboVac cannot the battery, then turn RoboVac on and off. If the problem persists,
return to the contact the eufy service center to repair or replace the battery.
Charging Base.
• When RoboVac is in the vicinity of the Charging Base, it will return
more quickly. However, if the Charging Base is located far away,
RoboVac will need more time to return. Please be patient as it
works its way back.
• Clean the charging contact pins.
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