responsible care; is dropped; if incorrect
battery has been fitted; if the unit has
been immersed in water; if damage
occurs by reason of failure to follow the
written instruction booklet enclosed; or if
product repairs are carried out without
authority from TensCare Ltd.
We will repair, or at our option replace free
of charge, any parts necessary to correct
material or workmanship, or replace the
entire unit and return to you during the
period of the warranty. Otherwise, we will
quote for any repair which will be carried
out on acceptance of our quotation.
The benefits conferred by this warranty
are in addition to all other rights and
remedies in respect of the product, which
the consumer has under the Consumer
Protection Act 1987.
Our
goods
come
that cannot be excluded under the UK
consumer Law. You are entitled to have
the goods repaired or replaced if the
goods fail to be of acceptable quality.
Before you send your unit for service
Before sending in your unit for service,
please take a few minutes to do the
following:
Read your manual and make sure you
follow all the instructions.
Returning your unit for service
Should repair be needed within the
warranty period, enclose the tear off
section of the warranty card and your
proof of purchase receipt. Please ensure
all relevant details are completed before
sending your unit in for service. Please
ensure your contact details are still
current and include a brief description
26
with
guarantees
of the problem you are experiencing
together with your purchase receipt.
Please return the unit and warranty card
at your cost to:
TensCare Ltd
9 Blenheim Road,
Epsom, Surrey,
KT19 9BE, U.K.
Should
you
require
information please do not hesitate to
contact us by calling our number:
+44 (0) 1372 723 434.
any
further