Limescale deposits lead to losses of energy and impair the service life of the
device. It shuts off prematurely if the limescale layer is too thick. It can then only
be removed with great difficulty. Therefore descale regularly.
Use a commercially available descaling agent that is suitable for stainless steel.
Prior to descaling, unplug the device and allow it to cool. Remove the strainer
and place on the base of the kettle. Replace the strainer after descaling has
finished. Fill the descaling agent dosed according to the manufacturer's specifica-
tions and observe the manufacturer's operating instructions. After the descaling,
thoroughly rinse with cold tap water.
Do not heat the solution during descaling.
Attention: there is no claim under warranty for damages caused by not observing
the descaling instructions.
Causes for malfunctions
▪ If the pouring behaviour worsens/diminishes:
check the strainer and descale/clean the strainer if necessary
▪ Device switches off before boiling:
Bottom of the pot is too strongly calcified, it is not filled with enough water
▪ Device does not switch off:
Lid is not closed
▪ Device will not switch on:
The device has not sufficiently cooled down following operation with no or
too little water.
If it is not possible to fix this problem, submit the device for repair.
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