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WARRANTY:
Register your product here:
https://www.herschel-infrared.co.uk/customer-service/warranty-registration/
Within five years from date of purchase Herschel will repair or replace the heater where the fault is due to
defects in materials or workmanship. In the event of a warranty claim please consult your local dealer and
return the heater together with proof of purchase.
A prerequisite for validity of the warranty is use at the specified supply voltage of the heater and use in
accordance with the conditions specified in this manual. Any further warranty or claims are excluded.
The warranty covers the repair or replacement of the defective product only and Herschel shall have no
liability for installation costs or consequential loses however incurred.
Removing the serial number will void the warranty. The warranty will also be void if the heater has been
tampered with or opened in any way.
The product power label must be left on the panels where they can be accessed after installation if
necessary.
Herschel Infrared Ltd will assume no responsibility for scratches on surface or frames after first use.
Herschel Infrared Ltd cannot accept responsibility for damage, loss or injury caused by ingress of water or
moisture, accidental damage, mishandling, external impact, adjustment by unauthorised personnel or
failure to follow the correct maintenance and safety precautions as stated in the manual. Refer to Herschel
Infrared Ltd's warranty policy for full details. See https://www.herschel-infrared.co.uk.
Note your serial number for future reference:
COMPLIANCE WITH ECODESIGN DIRECTIVE 2009/125/EC:
All Herschel Krystal heaters must be used with Herschel iQ controllers to comply with ErP Regulation
2015/1188 & Supplement 2016/2282 of the EcoDesign directive 2009/125.
Herschel is not responsible for any breach of the legislation where Krystal is used without the appropriate
iQ controller.
Installed as fixed Electric Space Heaters
Seasonal space heating energy efficiency pre Lot 20
Efficiency Under EC/2009/125
= 30%
= 38 - 40% (depending on controls)
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