EN
TROUBLESHOOTING
Problem
Humidifier doesn't turn on,
or turns off unexpectedly.
Little or no mist comes out.
Humidifier uses water too
quickly.
Humidifier produces an
unusual smell.
14
Possible Solution
Plug the humidifier into a working outlet and turn it on.
Add purified or distilled water to the water tank.
Turn the mist level to a higher setting.
Fill the water tank.
Wait 30 seconds after turning the humidifier on. During first use, and
after cleaning or storage, the humidifier may take 10–25 seconds to
start misting.
Make sure the air inlets on the bottom of the humidifier base and in the
aroma box are not blocked.
Clean the humidifier (see Care & Maintenance, page 12). Make sure the
nozzles are not blocked or clogged.
Make sure the humidifier is on a flat, level surface.
If the water tank or humidifier base was washed with detergent, rinse
thoroughly with clean water to remove any detergent. Do not use
detergents to clean the humidifier.
Clean or replace the pump cover. For information on replacements, contact
Customer Support (see page 18).
In Auto Mode, the humidifier will stop misting when the target humidity
level is reached. Increase the target humidity or manually select a mist
level (see Auto Mode, page 9).
Make sure the humidifier base is properly placed on the water tank.
The humidifier uses up water based on the environmental temperature
and humidity. If your environment is cold and/or dry, the humidifier will run
out of water faster.
If the humidifier is new, unplug and rinse all parts, then place in a cool, dry
place for 12 hours.
If essential oils were placed on the aroma pad, rinse the pad under clean
water and allow it to dry.
Clean the humidifier (see Care & Maintenance, page 12).