Before you call for service...
GEPpp/iances.com (U.S.)
www.GEPpp/iance&ca (Canada)
Troubleshooting tips
Save time and money! Review the charts on the fofiowing
pages first and you may not need to carl for service,
Causes
What To Be
Burners have yellow or
The combustion
quality of
yellow-tippedflames
burner
flames needs
to be
determined
visually.
• Use the illustrations below to determine if your burner
flames are nomla/. If burner flames look like A, ca/1 for
se_Mce. Normal burner flames should look like B or C,
depending
on the type of gas you use. With l,P gas, some
yellow dpping on oumr cones is normal.
A-}e/low flames
B-Yeflow tips
C-Soft blue flames
Call for service
on outer cones
Normal for natural
Normalfor LPgas
gas
Controiknohs
Knob isn't pushed
down.
• To turn flom the OFF position,
push the ]<nob in and
wilt not turn
then
turn.
Burners do not light
Range Lock-Out feature is
* Allow the range to cool down and touch and hold the
activated,
flANGELOCK-OUT pad (on some models) R)_ 3 seconds
until the display shows LOCOFF.
Plug on range is not
• Make sure electlicM plug is plugged into a live, properly
completely inserted in the
grounded
oudet.
electrical outlet.
Gas supply not connected
• See the Installation Instructions that crone with your
or turned on.
range.
A fuse in your home may be
• Replace the fl_se or reset the ci_vuit breaker
blown or the circuit breaker
tripped.
Burner parts not replaced
• See the Careand cleaning of the range section.
correctly.
Range Lock-Out or
= [f LOC0Nappears
in the display, the range control is
ControlLock-Outfeature
locked. Turn this featme
offc to use the range. See the
is activated
RangeLock-Out or Control Lock-Out secdon.
ticking sound of spark
Control knob is still
• Turn the knob out of the UTE posidon to the desired
igniter persistsafter
in the LITE
position,
setting.
burnerlights
• Turn the burner
off and relight. If ticking is still
present,
call for service.
Burner flames very
Improper air to gas ratio.
• [f range is connected
to LP gas, check all steps
large oryellow
in the Installation Instructions that came with
your range.
Oven
light
does
Light bulb is loose or defective.
• Tighten or replace the bulb.
not work
Switch operating
= Call fbr service.
light is broken.
-_-von willnot work
Plug on range is not completely
• Make sure electrical plug is plugged into a live, properly
inserted in the electrical outlet,
gqounded outlet.
A fuse in your home may be
• Replace the fl_se or reset the ci_vuit breaker
blown or the circuit
breaker tripped.
Oven controls improperly
set.
* See the Using the oven section,
o 9 7