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If your device does not seem to be operating correctly, refer to the chart below to
determine what may be wrong. If none of these measures can solve the problem, the
device should be sent to service.
Problem
Displays fail
Battery electrical quantity is
to light up
too low, can not turn on.
Weak stimu-
Electrodes
lation
1. Dried out or contaminated.
2. Placement electrode wires.
3. Old/worn/damaged
Stimulation
1. Intensity is too high.
is uncomfort-
2. Electrodes are too close
able
Together.
3. Electrodes or lead wires
are damaged or worn
4. Electrode active area size
is too small.
Intermittent
Electrode wires
output
Program option in use
Invalid stimu-
Electrodes and the applica-
lation
tion position is abnormal
Unknown
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9. TROUBLESHOOTING
Possible Cause
Solution
Connect the micro USB cables to charging.
Replace and re-connect
1. Decrease intensity.
2. Reposition the electrodes.
3. Replace.
4. Replae electrodes with the one that have
an active area no less than 25cm
1. Ve rify connection is secure. Insure the
connection is firm.
2. Turn down the intensity. Rotate electrode
wires in socket 900. If still intermittent,
replace electrode wires.
3. If still intermittent after replacing electrode
wires, a component may have failed. Call
the repair departme nt.
Some program is intended to stimulate in
intermittent way.
Refer to the Program Option Controls in the
operation section to get the description of the
program option.
Change electrodes and the application posi-
tion.
Contact your doctor
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