Introductory User Manual
When System Arrives
1.
Upon arrival, check goods immediately for any visible damages. Even if there is only suspicion of
damage, don't issue an entire receipt for the carrier. Carrier or other third parties (e.g. shipping
company, railway authority, port authority) must be held liable in writing (letter or reserve) for any
damage or loss.
2.
Contact a claim surveyor if the claim amount seems higher than EUR 3.000,00. The needed ad-
dress is shown in the certificate of shipment or can be found under
In Case of Damage
3.
In case of loss or damage please send following information
after receipt, to:
Bruker AXS GmbH
Östliche Rheinbrückenstr. 49
76187 Karlsruhe
Germany
- Supplier's reference no.
- Short description of the incident
- Estimated amount of the claim
- Photos
- Report of claim surveyor, if applicable.
Note
Don't wait longer than 5 days with the announcement of damages even if you don't have all
the above mentioned information!
Don't scrap, return or repair any damaged goods and/or packaging until further advice!
In case of non-observance insurance coverage may expire!
1-32
immediately
Fax:
+49 721 595 4587
Phone:
+49 721 595 2888
Email:
info@bruker-axs.de
subject: "transport damage"
S8 TIGER X-ray Spectrometer
www.vht-online.de
.
, but no later than 5 days
DOC-M80-ZXX031 V4 – 02.2010